Log on to manage your card
Activate your card, report it lost or stolen, or put a temporary freeze on it.
What do you need help with?
Activate your new credit card
Received a new card? Find out what to do next.
Card lost, stolen or damaged?
Report a lost or stolen card, freeze or unfreeze your card, or order a replacement.
Instalment plan
Discover a simple way to spread the cost of your larger purchases.
Banking at your fingertips
The HSBC Mobile Banking app lets you manage your accounts easily and securely at a time and a place that suits you. Discover an ever-growing range of services and features to make banking more convenient for you. Device restrictions apply.
More card support
Increase your credit limit
Find out how you can request an increase to the limit on your HSBC credit card.
Query a transaction or raise a dispute
Transaction you don’t recognise or dispute with a retailer? Browse our tips or get in touch.
Add a cardholder
Add your partner, a family member or friend to your credit card account.
Using your card at home or abroad
Get the most out of your credit or debit card - wherever you are.
Card repayment options
Browse options for making payments to your HSBC credit card.
Confirming online card payments
Find out about the measures to help keep you safe from fraud.
Protecting your card
Find out how we can work together to keep your cards safe.
Our accessible cards
Our vertical credit and debit cards are full of helpful features that make them accessible, inclusive and sustainable.
Calculate your repayments
Want to know how long it could take to pay off your credit card? Our calculator can help you see how to clear the balance faster.
Credit card fees and rates
Understand more about fees and the interest rates for your HSBC credit card.
How to transfer a balance
Taken out a new balance transfer credit card? Find out how to move your outstanding balances on to it.
Second credit cards
Find out how having a second HSBC card could help you manage your different spending needs.
Make the most of your card
Rewards
Find out how to earn and redeem reward points.
See our latest offers on shopping, leisure, dining and more.
Support with your finances
If you've missed a payment, or think you might, it's important you let us know as soon as possible. We may be able to offer you support and help you better manage your finances.